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UTS Digital Wayfinding

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University of Technology Sydney
Project Type:
Smart Things
Ultimo NSW
Image sources:

This Project

One of Australia’s leading wayfinding and branding designers BrandCulture, approached Meld Strategies to work with them to develop a campus wide digital wayfinding strategy and system to complement the new UTS signage designed by Frost* design.

The complex geometry of the totems required a range of cutting edge design techniques including computer modelling to create 3D printed maquettes, use of 1 to 1 details to prove construction techniques, and the sourcing of special hinging mechanisms to access the electronics from as far afield as France.

Internally, a whole range of technologies had to be incorporated including a WiFi hotspot, security cameras a video screen and a unique digital wayfinding insert that incorporates NFC, QR code and iBeacon technology. The wayfinding elements of the signage allow users to lookup a map of the university, locate rooms, see contents of the sign in front of them, translate the sign, read the contents of the sign out using text-to-speech technology.

The end result? A wayfinding totem far smarter than your average sign and certainly a sign of things to come.

This development was designed to achieve a minimum:

Project Engagement

Project engagement on this development was in the following technology areas:
Project and Site Assessment
Stakeholder Interviews
Strategy Development
Detailed Design
Schematic Design
Industrial Design
Network Communications
Application & Website Design and Development
Project Coordination


Working in collaboration with BrandCulture, Meld Strategies developed a strategy for Digital Wayfinding at UTS.

The basis of the Digital Wayfinding strategy was to use smartphones instead of wayfinding kiosks. The solution had to use ubiquitous technologies that could be accessed by students, staff and visitors using a range of smartphone types. The solution also had to meet particular accessibility and language translation needs.